Made-to-order sofas are delivered in 2–5 days. In-stock items such as recliners usually arrive within 1–2 days, depending on your postcode. We will give you an estimated time frame once your order is booked.
Yes — we deliver nationwide across the UK, free of charge on standard deliveries. Some areas (including rural Scotland, the Highlands, Cornwall and Northern Ireland) may take longer and can carry an extra charge, so please contact us before ordering. We do not offer international delivery.
Most customers pay cash on delivery — you pay nothing online. Full payment is required before the sofa is unloaded. If you would prefer another payment method such as bank transfer, please contact us before ordering.
Yes. Many of our sofas can be made in special colours, non-standard fabrics and modified sizes. A small deposit may be required on bespoke items; we will always tell you before your order is processed. Bespoke items are non-refundable unless faulty.
Colours may vary slightly depending on your screen and lighting, and fabrics can have minor tolerances. If you need help confirming a colour or fabric, message us and we will send real photos before you order.
Please inspect your sofa at delivery — fabric, cushions, frame, colour and any visible damage. If there is a problem, tell the delivery team immediately and contact us the same day.
Non-bespoke items can be returned within 48 hours of delivery if unused and in original condition. Return collection costs £150 unless the item is faulty. See our refund policy for full details.
Notify us within 48 hours of delivery with clear photos or videos and we will repair, replace or refund depending on the situation.
Please measure door frames, hallways, staircases and lifts before ordering. If delivery cannot be completed due to lack of access, a return or redelivery charge may apply. Our team is happy to help check sizes.
Most sofas come with a standard manufacturer’s warranty covering structural defects. It does not cover fabric wear and tear, accidental or pet damage, or improper use.
Add your sofa to the basket and check out with cash on delivery, use our order form, or simply message us on WhatsApp at +44 7901 805070.
Still have a question? Our friendly team is a message away.
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